Administration

Check out these articles to learn more about our administrator features.

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Add Slack Integration

Create a Heatmap

Edit or Remove a Heatmap

Delete or Restore a Department

Assign Users, Add Queues, or Change the Name of a Department

How Heatmaps Work

Rule Creation Tutorial

Rule Timing, Conditions, and Actions

How Rules Work

How Bulletins Work

Create, Edit, or Restore a Bulletin

Change the Name of a Category

Create a New Category

How Categories Work

Edit, Delete, or Restore a Queue

Create a Queue

How Queues Work

Creating Departments

User Access Levels

See User Login Activity

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