ticketing system

What does the ticketing system mean?


Ticketing systems are used by event organizers to handle the sales of tickets. They provide features such as customer management, reporting, and ticketing services.

What is a ticketing system?

A ticketing system is a software application that manages event tickets. It’s also known as ticketing software, and it’s used to manage the sale and distribution of tickets for events.

A ticketing system can be used for many different types of events. It can be used to sell tickets for movies, concerts, and other entertainment events. For example, if you want to see a new movie at the local theater, you’ll probably buy your tickets online through the theater’s website or mobile app.

Why do you need it?

  • It’s a system that helps you manage your events and tickets.
  • You can use it to sell tickets, collect money, and control the flow of people through your venue.
  • It also makes it easy for you to manage your staff and inventory.

When you use Eventbrite, you can easily manage your events and tickets from one place. You can also create mobile apps for your events, which means that attendees can buy tickets on their smartphones or tablets.

Benefits of a ticketing system

  • Ticketing system helps you to manage your business.
  • Ticketing system helps you to manage your customers.
  • Ticketing system helps you to manage your employees.
  • Ticketing system helps you to manage your inventory, marketing, and other important aspects of running a successful business.

-A ticketing system is a software application that helps you manage the flow of information between your business and its customers. It’s often used in industries such as hospitality and healthcare, where there are many customers who need to be served quickly.

Top 5 Ticketing Systems


Eventbrite is a ticketing platform that allows users to create, promote, and sell out their events. Users can create an event on the go using the mobile app. The company also has a global presence with over 150 million tickets sold worldwide.

Eventbrite was founded in 2006 by Kevin Hartz and Jeff Flickner, both former employees of Ticketmaster who wanted to make it easier for people to buy tickets online without having to deal with scalpers or high fees from brokers who charge commissions on every sale they make (this is still common practice today).


Ticketfly is a ticketing company that sells tickets for live events. Founded in 2007, Ticketfly was acquired by Eventbrite in 2015. The company’s headquarters are located in San Francisco, California.

Ticketfly has been used by music venues and festivals as well as sports teams to sell tickets online; it works with more than 200 booking agencies around the world and has partnerships with some of the biggest names in entertainment (like Taylor Swift).


TiqIQ is a ticket search engine and ticketing platform that allows you to buy and sell tickets. You can use the website or app to browse listings from around the country, or you can search for specific shows by location or date.

TiqIQ was founded in 2009, which makes it one of the oldest companies on this list! The company offers both mobile apps for iOS devices and web versions for desktop computers (or laptops). Both apps are free to download; however, there are some limitations on how many tickets they’ll let you purchase at once (currently 10). They offer some unique features like an option to view upcoming events without having them show up in your inbox or calendar—you simply click “Browse” instead of viewing all available listings at once.”


Ticketea is a ticketing system that allows you to sell tickets online. It’s available on the web, via mobile apps, and on desktop computers. It’s cloud-based, so it doesn’t require any set-up or installation work by you—you just sign up and start selling tickets!

Ticketea has many features that make it easy for event organizers (or anyone else) to create an event website: users can buy from one seller or many sellers; they can search for events based on location or type of event; there are pre-built templates for adding photos and videos; there are also customizations available if you want something unique in your page design (such as adding social media links).


If you’re looking for a way to sell tickets, StubHub is a great place for your business.

StubHub was founded in 2000 by Eric Baker and Jeff Fluhr. In 2007, it was purchased by eBay for $68 million and now operates as part of the larger company’s online marketplace division. The website allows users to buy and sell tickets online at prices they negotiate between themselves and sellers directly through email or phone calls (with automated technology).

Three instances of how firms can benefit from the ticketing system


image source

 Instacart is a grocery store that uses the Zendesk ticketing system that examines clients’ information tendencies. It’s acknowledged that 175,000 client requests are sent monthly to the Instacart conveyance facility. Given the sheer volume of client requests, the company would fail if it attempted to examine the tendency of the information physically.

Alternatively, Instacat handles clients’ queries using the Zendesk ticketing system. Instacart uses our system in various ways, including obtaining sent requests and 360-degree consumer perspectives. Amongst preferred application instances of Instacart includes using gathered information by Zendesk to comprehend the client’s experience and enhance the buying encounters. According to Jeremy Flanagan, clients operations lead designer gadgets at Instacart, which makes the utilization of customized options and labeling glorious since we are an information-controlled company.



Siemens’ client service group was able to record objections and rapidly retrieve information to customize their replies after transitioning to Zendesk’s ticketing platform. Since they had more time to provide individualized support assistance and take care of their bottleneck of requests, they no longer had to work with unproductive worksheets.

Siemens is a production and technology firm using the Zendesk ticketing system to provide customized assistance and control bottlenecks. Their client service group aims to give tailored experiences to their sizable consumers. However, providing customized service is challenging if you only use worksheets and online correspondence to monitor your client’s information. Service representatives had to put in substantial schedules and attempts to retrieve the required data.

Even with a 30% growth in ticket size, Siemens’ client service group maintained a pre-eminent answer balance between 6 and 7 hours with the aid of Zendesk’s ticketing system. Additionally, they decreased the determination time from 24 hours to roughly 8 hours, which increased client contentment.



Grubhub’s client service group has raised its CSAT rating to 90% through Zendesk ticketing systems.

Grubhub is a program on the internet that supplies nourishment and uses the Zendesk ticketing system to clarify intricate procedures. Grubhub’s representatives constantly remain to monitor clients, operators, and eateries. Grubhub’s client service group assigns concerns to representatives who are perfectly suitable to address them because they must attend to 3 distinct user categories. Whenever meal requests increase significantly during the widespread, the ticketing program also makes the intricate procedures of the representatives easier. Grubhub representatives were required to inform the eatery and conveyance operators anytime clients sought modifications of their purchases. However, as soon as they began using Zendesk’s ticketing system, representatives could effortlessly change purchases for each individual without closing pages.


Ticketing systems are a great way to get your event ready and running smoothly. They can help you save time in planning, training employees, and overall running the show. Ticketing systems are also very easy to use which makes them great for beginners as well as experienced users alike!


Start Your Free Trial Today!

Find out how easy it is to improve your customer support and save time for FREE!