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Great Customer Service Starts with Happy Employees

By Neil / January 4, 2019 / Comments Off on Great Customer Service Starts with Happy Employees

“We pride ourselves on our customer service.” “What does customer service mean to you?” “Customer service is what sets us apart from the rest.” We hear these phrases almost everywhere, whether you are […]

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Which Employees Should Get Customer Service Training?

By Mike Dee / December 11, 2018 / 0 Comments

Over the past few years, we’ve had the opportunity to meet with a variety of small businesses in fields such as customer support, sales, and finance. One topic that always comes up is […]

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