This article explains how to edit, delete, or restore a queue. You can also:

• Learn how queues work.
• Create a new queue.

After a queue has been created, you can change any of its details, including name, associated email address, assigned users, signature, and more.

Edit a Queue

From the Queue Management screen:

1. Click the Edit icon .
2. Make your desired changes.
3. Click Update.
   

Delete or Restore a Queue

After a queue has been created, you can delete it at any time. Deleted queues can also be restored easily.

To delete a queue:

1. From the Queues Management screen, click the X button next to a queue’s name.
   
   

To restore a queue:

1. From the Queues Management screen, click the Restore button next to a queue’s name.